My greatest asset is my ability to organize information into a highly usable form. My objective is to apply my skills in a Project Management, Planning or Business Analysis role.
Work Experience
CommonPlaces, Inc. Project Manager & Usability Specialist
Hampstead, NH
August 2010 - December 2012
Solely responsible for project management of all CP clients.
Assumed the majority of the responsibilities of several previous employees.
Managed a variety of successful development projects and maintained support for these clients after launch, while continuing to provide planning services.
Fostered an ongoing relationship with Axeda Corporation, who, after two successful site launches, requested several significant new features.
Provided consultative planning support to Snowbound Software.
Mentored planning apprentices for the Insight Performance & LeaseLogistix projects.
Collaborated with a third-party agency to plan the Dental Buyline project.
Spearheaded process improvement efforts throughout the entire company.
Revised all contracts used for incoming client projects.
Established a company intranet to hold all process & policy documentation.
Diagrammed the overall company process from pre-sales through post-launch.
Wrote & facilitated a comprehensive plan for ongoing process improvement.
Managed the transition from @task to ActiveCollab (project management systems).
Managed a major re-branding effort at CommonPlaces.
Conducted surveys and collected data to guide the new logo design.
Planned the 6th iteration of commonplaces.com, which was the first Drupal 7 site launched by CommonPlaces, and managed its development as well as subsequent iterative enhancements.
Provided mentoring and consulting to the 1st Places team.
CommonPlaces, Inc. User Experience Designer
Hampstead, NH
December 2009 - August 2010
First User Experience/Planning Professional at CommonPlaces.
Established the planning process and all associated document templates.
Worked with client stakeholders to produce information architecture, wireframes, use cases, workflows, CMS specifications, & other planning deliverables.
Planned the 5th iteration of commonplaces.com. Gathered requirements and stakeholder input to produce specifications for an unusually extensive information architecture in the portfolio section.
PixelMEDIA, Inc. Experience Architect
Portsmouth, NH
May 2008 - November 2009
Team Lead for a variety of high-profile projects.
Lead the information architecture efforts for one of PixelMEDIA’s largest projects, MassSave.com. This involved combining over 6 web properties into one site.
Bachelor of Science in Information Science, Business Minor, GPA: 3.5
Additional Coursework: Organizational Behavior, Information Resource Management, Marketing, Empirical Research Methods, Writing for Use in Technical Professions, Learning and Motivation, Cognition, Symbolic Logic.
Technical Skills
Software
Proficient with a variety of software including MS Office & Adobe Creative Suites.
Microsoft: Project, Visio, Excel, PowerPoint, Word, Outlook
Adobe: Photoshop, Illustrator, Dreamweaver
Other: Axure, ActiveCollab, @Task
Coding & CMS
HTML, CSS, Drupal, WordPress, Squarespace.
Interests
King’s Tang Soo Do Karate
January 2001 - Present
Martial arts instructor, tournament official, and competitor.